Frequently Asked Questions

How long does delivery take within Saudi Arabia?

Orders are typically delivered within 2 to 5 business days within major cities. For remote areas or projects outside urban areas, delivery may take additional time depending on the customer's location and the nature of the order.

Is shipping available to all regions of the Kingdom?

Yes, we offer shipping services to all regions of Saudi Arabia, including remote cities and special field sites for construction and infrastructure projects.

What is the warranty policy on this product?

All our products come with an official one-year warranty (extendable for some models), covering manufacturing defects and technical issues not resulting from misuse.

What should I do if I receive a product with a defect or manufacturing fault?

If you encounter any problem with the device upon receipt, please contact us immediately by phone or email.
We will arrange for the product to be replaced or repaired, depending on the nature of the defect, at no additional cost to the customer, within the terms of the warranty.

Do you have another question?

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